Digital Decluttering – Sort and Save, Safely!

Your cherished memories are a risk of being lost forever from a scratched CD or broken hard drive! We’ll gather and organize your important photos and documents from different areas of your computer, from flash drives, disks, CDs, camera cards, and floppies. Set up a cloud storage space (or external device) so your memories are safe and accessible, even if your own computer breaks!

Getting Started With Apple

Get the most out of your iPhone or iPad by learning how to customize it to suit you. Learn the basics of using an including gestures, messaging, video calls, camera, app purchases and much more.

Apple Basket

If you have multiple Apple devices, be sure that they are working together and that you know how to get the best out of them. We’ll synchronize the calendar, photos and apps on your iPad and iPhone, set up storage, contacts, email, wifi, Messages, health data, tools. Learn fundamentals including gestures, app store and camera usage.

Bringing Your Art Online

Bring attention to your art by showing it online. Whether to sell or display, Gentle Tech Help can focus on the screentime so you don’t lose creative time. Projects include setup of Facebook Page, Instagram and Pinterest accounts, Square or Paypal credit card payments, simple website, Etsy store and more.

Emergency Digital Access Transition Plan for Safety, Privacy and Control

If something happens, what becomes of your photos, your emails and accounts? Who handles everything electronic and how will they find the passwords? Will an old camera be donated with pictures still in it? We create a transition plan document for electronic assets to make it easier for family to handle quickly and securely. Includes setting up a password vault and cloud storage, advice about sensitive material, handling of physical devices and more.

Executor/Estate Plan – Safe and Private Closure

Overwhelmed with the idea of dealing with a deceased person’s computers? We’ll work together on their computers, phone and other devices to retrieve information, make notifications, change contact information and close accounts, with a focus on privacy and security.

Minimize Password Hassles

Forgetting or misplacing passwords can be an aggravating waste of time. We’ll gather current passwords, attempt retrieval of missing or expired passwords, and store in a digital or physical space for convenience and security.

Help for Hearing and Sight Impaired

Computers and tablets can be customized to overcome issues with sight, hearing, and touch. We’ll determine your needs and use options like increasing default font size, screen brightness, text to speech options, connection to hearing aids, and more to make it easier for you.

General Assessment

If you aren’t sure where to start! You might need some training, some advice, some disposal of outdated devices. This is a personal assessment of client needs followed by customized service time.

Realtor, CPA, Senior Care Professional Help 

Your professional interactions with tech-challenged clients can be faster and more efficient by providing them patient, in-home assistance. From immediate help with a current transaction to setting up systems for better future record keeping and communication to helping them use their phones more easily GTH can add value to your professional services. In addition, recovery and disposal services can be arranged as part of a last survivor move or vacant house clear out.

Add Ons:

Fixing Cord Chaos! – Cords, cables and plugs behind the computer will be untangled, identified, examined and labelled for easy future use. A surge protector is recommended.

Disposal –Transportation and disposal of unwanted electronics to an authorized recycler.

Electronic Shopping Help – Research, recommendation and guidance for a digital device purchase process.

Difficult Data Recovery – Transportation of devices and oversight for situations that require specialized external resources to attempt recovery.